Frequently Asked Questions

How should I contact you?

Please contact us via email Hello@GreyJamPress.com

What payment methods do you accept?
You can make payment directly through our website. In the checkout you can pay via credit/debit card or PayPal.
 
Alternatively, will can issue you with an invoice with our banking details to pay via BACS which would mean confirming your order via email.
How many colours can I print?
Screen Printing -
For all screen printed stickers and paper prints we’re able to print up to any amount of colours you’d like.
 
Each additional colour however, will require a new screen to be setup. The more colours, the more screens, the more time and costs for your print.
 
Digital Printing -
With our digital services the colours available for selection are endless.
 
Garment Printing -
For garment printing, our printing press allows up to four colours on one image. Each colour requires it’s own screen to be setup.
How should I supply my artwork?
To ensure the best quality outcome for you artwork, we require that you send us your art work in large format.
 
We accept artworks in the following :
PSD (Photoshop)
AI (Illustrator)
Print ready PDF files
 
If the artwork is not in a vector format (ie. Illustrator/vector PDF) please make sure your JPEG is a minimum of 300DPI and at the desired size.
 
Failure to provide us with high quality artwork will effect the end result of your prints - so be sure to send us the best possible artwork available! If you’re not sure, please email us.
What is your turnaround time?
Our regular turnaround time is 5 – 10 WORKING DAYS once full payment has been made and artwork has been received. 
 
During busy periods and with very large orders please allow up to 10 – 15 WORKING DAYS. 
 
And as always, if you have a short deadline that needs to be met please email us at Hello@GreyJamPress.com for confirmation that this is possible - we will try to help where we can!
How will my order be sent, and what are the delivery charges?

All orders placed in the U.K. will be posted out for FREE via UPS or Royal Mail depending on what has been ordered and for the rest of the world there is a flat rate charge of £10.00 

What is a egg shell sticker?

Egg shell stickers aren’t like normal vinyl or paper stickers. Because of their resistance to being removed, they’re regarded as the best type of sticker on the market. They stick to pretty much any surface and will break in to tiny pieces when they are tampered with, making them very hard to remove - hence the name ‘Egg shell’.

What is the difference between a vinyl sticker and an egg shell sticker?

Vinyl stickers are the staple stickers for merch, sticker packs, give-aways and much more. They have a great permanence and are fantastic all rounders. They won’t tear like paper stickers but they do lack the removability characteristics that egg shell stickers provide - which is reflected within the costs. A great affordable solution for full-colour sticker printing for all occasions.

Please note

Any screen printing orders printed by us e.g. vinyl sticker, egg shell stickers, paper prints, garments etc may be used for promotional purposes on our social media networks. If you would not like your stickers or prints to be posted, please email us at Hello@GreyJamPress.com to specify.