Frequently Asked Questions
Artwork
Ordering
Payments
Shipping
Returns / Refunds

Payments

What are the payment methods you accept?

We accept all major forms of online payment. You can pay us directly using Apple Pay, Credit/Debit Card, Google Pay, PayPal and Shop Pay through our website checkout page. 

We accept all major forms of debit and credit card, including American Express, Diners Club, Discover, Maestro, MasterCard, and Visa.

You can also split your payments into 3 with Klarna. For more information on Klarna payments visit our About Klarna page. 

You’ll see a list of all payment methods we accept on our website. You can select the best option when you checkout. 

Can I pay you through a bank transfer?

Yes, we accept payment via bank transfer.

To pay via bank transfer for your order, email us at hello@greyjampress.com and we‘ll contact you.

In the email, please provide your name, billing and shipping address, a contact number, and details of what you would like to order along with any artwork.

Please don’t include your bank details in an email!

Is payment over the phone accepted?

We’re unable to accept payments over the phone at the moment, but we are looking to add this in the future. 

We’ll update the website when we can process payments over the phone. 

When will you start producing my order?

We start producing orders once we’ve received full payment and you have approved your artwork. You can learn about our production timescales on our here.